Shipping and Delivery
We ship worldwide and use international express courier services. We estimate the time of arrival is between 3-5 days depending on your location. All items are fully traceable once shipped.
Returns and Exchange Policy
Do you offer exchanges?
Yes we do! You can exchange an item for a different size or color. All return and outbound shipping costs for exchanges will be paid for by the customer.
Items returned should be in their original packaging, unworn, liner in place and with all tags attached.
For hygienic reasons, we cannot accept returns of any bottoms or swimwear that have been tried with direct skin contact. Sale items cannot be returned nor exchanged.
Do you offer refunds?
At this time we only offer exchanges not refunds, therefore we encourage you to check the size guide prior to purchasing and using the ‘Ask Boutique a Question’ link on the product page to clarify any doubts you may have.
What if my Item is faulty?
If you have received a faulty item, please message us on Black Book Fashion with an image of the faulty item so we can resolve the matter as soon as possible. You can click on the RETURNS link at the bottom of every page to find out more.
Do I Have to Pay for Shipping My Return?
Customers will be responsible for shipping and handling charges to return any exchange items. If the package does not reach us, we will not be able to complete the exchange. We recommend sending via a trackable shipping service.